Philadelphia Smart CEO Quote

Kip Anthony, President, EFE Labs

“In a compromise situation, I first seek to listen to the position of the other side, be it the employer or the customer. I try to understand where they’re at, what the key points are that they’re looking for, because I’m kind of a diplomat and I immediately try to craft a win-win scenario where both parties can walk away feeling like they came out of the situation with a satisfactory answer. It truly does provide benefit to both parties [to] knock out the items that are most detrimental – risk and damage mitigation if you will. I try to make sure I stay out of a compromise that has potential catastrophic consequences to the business. But I also realize that business is something that inherently incurs risk. I do accept that sometimes we make intelligent gambles.”

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